Returns are free and are allowed within 30 days of receiving the item purchased. If the item is brand new, there may be a small restocking fee due to the item becoming open box, depending on the item. The item is to be returned in the condition that it was sent out as and include any additional accessories, booklets, or media that came with it. If the item is not returned properly, a partial refund may occur. If the item has the "Best Offer" option available, we are not obligated to accept, however, there may be a counteroffer depending on the situation. Generally speaking, the safest option to secure your purchase is to do "Buy It Now". Please consider that there are other people sending offers and yours will not be accepted if someone else has a higher offer.